JOB DESCRIPTION

• Receive and process shipments from booking to make documents
• Advise and support customers to resolve arising issues until the goods are delivered to the consignee at the final port of destination
• Support / represent Sales staff to work with customers, assigned foreign agents such as: introduce the company, quote prices & company services, make contracts, negotiate contract terms if any.
• Send booking request to customer service department
• Make quotation & other system tasks for the shipment in handling
• Track the shipment
• Handle any issues arising from the shipment within the scope of the sales staff‘s work
• Update customer status to sales staff
• Report the foreign agent status to the Sales staff & Agency Director
• Job details will be discussed during the interview

JOB REQUIREMENTS

• Have at least 2 years of experience in the same position of Customer Service & Documentation in the Shipping / Forwarder for Sea import & Export goods
• Have good communication
• Be able to handle work pressure, support customers after hours when arising
• Priority is given to candidates who are fluent in English
• Priority is given to candidates who are local and unmarried.

BENEFITS

• Social insurance, health insurance, unemployment insurance according to regulations.
• Annual leave, birthday, travel, annual health check-up.
• 13th month salary, holiday bonus, bonus based on the company‘s year-end business performance.
• Supported costs for participating in training, improving skills...
• And other attractive welfare policies...

LINK FANPAGE

https://www.facebook.com/photo?fbid=1488079148753299&set=a.840213740206513